Learner Support

At JET Hairdressing Academy, we prioritise the wellbeing of our learners as they start their educational journey with us. We recognise that a supportive and nurturing environment is essential for both personal and professional growth. That’s why we have developed a comprehensive wellbeing programme to ensure our learners thrive—not just practically, but emotionally and mentally too.
 
Our dedicated team of educators and support staff are committed to creating a safe and inclusive space where learners can develop and grow. We provide personalised guidance, mentorship, and support services to help navigate any challenges that may arise. 
 
All learners are guided through their qualifications by industry experts who equip them with both the theoretical knowledge and practical skills they need to succeed.
 
At JET, education is about more than just technical skills—it’s about promoting wellbeing and empowering learners to build successful careers while maintaining a balanced and fulfilling life.
 

Wellbeing & Mental Health Support

At JET Hairdressing Academy, the wellbeing and safety of our learners is our priority. If you have any safeguarding or wellbeing concerns, please contact us on safeguarding@j-etraining.com. You can do so in confidence, and a member of the team will respond within 3 working days. If you are struggling, please reach out. Support is available, and you do not have to face things alone.

If you or someone else is in immediate danger, call 999 immediately.

National Support Services

Samaritans
Who it’s for: All ages
Telephone: 116 123 (24/7)
Website: https://www.samaritans.org
Support: Emotional support and crisis listening.

NHS 111 Mental Health
Who it’s for: All ages
Telephone: 111 (select the Mental Health option where available)
Website: https://111.nhs.uk
Support: Urgent mental health advice and referrals.

Shout
Who it’s for: All ages
Text: SHOUT to 85258
Website: https://giveusashout.org
Support: Free, confidential 24/7 crisis text support.

Childline
Who it’s for: Under 19s
Telephone: 0800 1111
Website: https://www.childline.org.uk
Support: Confidential support for any issue.

The Mix
Who it’s for: Under 25s
Text: THEMIX to 85258
Website: https://www.themix.org.uk
Support: Mental health, relationships, housing, money and life support.

YoungMinds
Who it’s for: Young people and parents/carers
Parents Helpline: 0808 802 5544
Website: https://www.youngminds.org.uk
Support: Mental health advice and guidance.

PAPYRUS HOPELINE247
Who it’s for: Under 35s
Telephone: 0800 068 4141
Text: 88247
Website: https://www.papyrus-uk.org
Support: Suicide prevention support.

Mind
Who it’s for: All ages
Telephone: 0300 102 1234
Website: https://www.mind.org.uk
Support: Mental health advice, information and signposting.

FRANK
Who it’s for: All ages
Telephone: 0300 123 6600
Website: https://www.talktofrank.com
Support: Drug and alcohol advice.

Essex Support Services

Essex Wellbeing Service (16+)
Telephone: 0300 303 9988
Email: provide.essexwellbeing@nhs.net
Website: https://www.essexwellbeingservice.co.uk

Essex Youth Service
Website: https://youth.essex.gov.uk

Essex Child & Family Wellbeing Service
Website: https://www.essex.gov.uk

Essex CAMHS
Access: Via GP or school referral.

Kooth
Website: https://www.kooth.com

Basildon Mind
Email: counselling@basmind.org
Website: https://www.basmind.org

London Support Services

NHS London Waiting Room
Website: https://londonwaitingroom.nhs.uk

Youth Wellbeing Directory
Website: https://londonwaitingroom.nhs.uk/youth-wellbeing-directory

London Youth
Website: https://londonyouth.org

London CAMHS
Access: Via GP or school referral. 

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