Throughout this qualification, learners will develop their knowledge and understanding of relevant anatomy and physiology and health and safety. They will also develop the knowledge, understanding and skills to advise and consult with clients and then provide a complete hairdressing service which includes, shampooing and conditioning, colouring, cutting and setting and dressing, and styling and finishing hair. In parallel, learners will develop their communication and customer service skills, their awareness of environmental sustainability and their commercial skills, all of which are valued highly by employers. Problem solving and research skills will also be developed.

In addition to completing mandatory units, learners are required to achieve nine credits from optional units which include (this list is not exhaustive): Fulfil salon reception duties, Cut men’s hairstyles, remove hair extensions, relax hair, perm and neutralise hair, plait and twist hair, and temporarily attach hair to enhance a style.